Why is an activated app running as a trial version?

There are a few reasons why this may occur:

  • Serial Number file has been deleted.
  • Esellerate activation engine file has been deleted.
  • System hardware has changed - e.g. motherboard swap.


  • Delete the Serial Number file. For most applications it can be found at:
    Macintosh HD/Library/Application Support/Digital Heaven/App-Name/App-Name Serial Number

    For EDL Mirror it can be found at:
    Macintosh HD/Applications/EDL Mirror/EDLM Settings.txt
  • Download and install the eSellerate updater.
  • Run the application again and re-enter the serial number.

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